[UK] Scheduled Maintenance for UK and TYNETECPULSE

Scheduled Maintenance Report for Legrand Care Cloud Service Status

Completed

The scheduled maintenance has been completed.

Posted Apr 21, 2024 - 22:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 19, 2024 - 18:00 CEST

Scheduled

Region afected: UK

Scheduled maintenance will be carried out for UK and TYNETECPULSE on 19/04/2024 at 17:00 UK time. This maintenance involves a DNS server change for the tynetecpulse.com domain.

Unfortunately, due to DNS propagation, we cannot guarantee that the change will be complete for all DNS servers worldwide before 48 hours. During this time, you may experience issues accessing the system through the usual tynetecpulse.com URL.

To avoid service disruptions, we recommend using the following alternative URL during the maintenance period:

https://tynetecpulse.legrandcare.cloud
Please note that this maintenance will not affect any internal services.

We apologize for any inconvenience this may cause and appreciate your understanding.

Summary:

Date: 19/04/2024
Start Time: 17:00 UK time
Affected: UK and TYNETECPULSE
Reason: DNS server change for the tynetecpulse.com domain
Potential Issues: Difficulty accessing the system through the usual tynetecpulse.com URL
Workaround: Use the URL https://tynetecpulse.legrandcare.cloud
Unaffected Services: Internal services will not be affected
We will keep you updated on any changes or updates.

Thank you for your cooperation.

Posted Apr 19, 2024 - 14:03 CEST

This scheduled maintenance affected: CMP (Carephone Management Portal).