All Systems Operational
Uptime over the past 90 days. View historical uptime.
CMP Operational
90 days ago
100.0 % uptime
Today
CMP API ? Operational
90 days ago
100.0 % uptime
Today
CMP Databases ? Operational
90 days ago
100.0 % uptime
Today
Carephone endpoints ? Operational
90 days ago
100.0 % uptime
Today
Carephone Management Portal ? Operational
90 days ago
100.0 % uptime
Today
CMP Notification service ? Operational
90 days ago
100.0 % uptime
Today
CMP BI Operational
90 days ago
100.0 % uptime
Today
M2M Operational
90 days ago
99.69 % uptime
Today
M2M Service ? Operational
90 days ago
99.69 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 21, 2025

No incidents reported today.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025
Tele2 Potential degradation of service
Postmortem - Read details
Jan 15, 17:02 CET
Resolved - All units look to have recovered and are working as normal.
Jan 10, 19:24 CET
Update - Almost all alarm units are now recovered and will be working normally.
Jan 10, 18:46 CET
Update - Recovery is now going well, all are expected to return to normal within the hour.
Jan 10, 18:11 CET
Monitoring - Recovery is progressing, easing back onto the networks so as not to overload them.
Jan 10, 17:33 CET
Identified - Tele2 advised they have identified and implemented a fix to the issue.

Devices will now start to reconnect, but there will be a slow ramp-up in connections as they will limit the number reconnecting to protect service.
Jan 10, 17:09 CET
Update - Tele2 advises that all the responsible teams are involved in investigating root causes and working on solutions and will update us again as soon as the root cause is investigated.

The incident is impacting both data and voice services.
Jan 10, 16:18 CET
Update - We are currently seeing intermittent connectivity issues with TELE2. TELE2 are one our our mobile network partners providing roaming sims for certain CSL applications. We are working closely with TELE2 to receive updates whilst they work to resolve this issue.
Jan 10, 15:35 CET
Investigating - Tele2 have notified CSL of a degradation of service for IoT sims.

This is impacting devices ability to establish sessions and remain connected.

Further information to follow as soon as it is available.
Jan 10, 15:26 CET
Jan 9, 2025
Vodafone data session failures
Resolved - After monitoring the alarms for the last hour, it looks to be fully recovered. a detailed analysis will occur and we will be share what we can with you. Thank you all for your patience.
Jan 9, 21:02 CET
Update - We have seen a quicker recovery over the last 30 mins. We will continue to monitor.
Jan 9, 20:55 CET
Update - We are continuing to see slow signs of recovery, and are working with CSL for further updates from Vodafone.
Jan 9, 20:38 CET
Monitoring - “CSL are starting to see recovery of devices however it will take time for all devices to connect as Vodafone throttle the rate of all devices to reestablish to the network. We will provide a further update no later than 19:30 uk time.”
Jan 9, 19:25 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 9, 19:03 CET
Update - Vodafone confirmed they continue to attempt resolution of the issue impacting IoT sims in the UK.

An update will come from CSL at 06:30pm UK time or earlier if there is a material change of status.
Jan 9, 18:03 CET
Update - We can see evidence of some alarms recovering, slowly.
Jan 9, 17:53 CET
Update - CSL are seeing a significant volume of radio path failures for devices across a number of products. This is not believed to be a CSL issue at this time and believe this to relate to a 4G technology degradation with Vodafone in the UK.

We are working with MNO partners including vodafone to get further information and expected time to fix and will keep this status notification updated.
Jan 9, 16:41 CET
Investigating - We are currently investigating the issue. This is Impacting new connections to Vodafone or units reconnecting to Vodafone. Existing sessions should be unimpacted.
Further updates to follow.
Jan 9, 16:40 CET
Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

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