All Systems Operational

Uptime over the past 90 days. View historical uptime.
CMP Operational
90 days ago
99.99 % uptime
Today
CMP API Operational
90 days ago
100.0 % uptime
Today
CMP Databases Operational
90 days ago
100.0 % uptime
Today
Carephone endpoints Operational
90 days ago
100.0 % uptime
Today
Carephone Management Portal Operational
90 days ago
99.95 % uptime
Today
CMP Notification service Operational
90 days ago
100.0 % uptime
Today
CMP BI Operational
90 days ago
100.0 % uptime
Today
M2M Operational
90 days ago
100.0 % uptime
Today
M2M Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 15, 2026

No incidents reported today.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026
UK ONLY - Legrand Care Reach IP 4G – Firmware Update Notification
Postmortem - Read details
Jan 6, 10:37 CET
Completed - The scheduled maintenance has been completed.
Jan 5, 23:00 CET
Update - This likely to update overnight tonight due to the volume of units that need to be processed.
Jan 5, 10:08 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 00:00 CET
Scheduled - After a successful field test in mid December, a firmware update for the Reach IP 4G devices will be deployed shortly after the New Year.

The update introduces improvements to the 4G call handling and connection logic, designed to enhance overall call reliability. Key improvements include:

Increased call connection success rates

Improved first-time call connection performance

More consistent call setup under variable network conditions

The update will be deployed remotely and automatically to compatible devices and will be completed within a single day. No user intervention, site visits, or configuration changes will be required.

This will be non-disruptive and won't affect user calls in progress.
Dec 19, 13:26 CET
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

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